Refund policy

We offer a 5-day return policy from the date of delivery. If you are not satisfied with your purchase, you can initiate a return directly from our website within this period. The product must be unused, in its original packaging, and in the same condition as received. For damaged or incorrect items, an unboxing video is required as proof. Once we receive and inspect the returned product, the refund will be processed within 5 working days to the original payment method. For any further assistance, you can contact us at kenzualsjewels@gmail.com.